Cookie Policy
1. Purpose
The purpose of this Cookie Policy is to establish clear guidelines and standards governing the use of cookies and similar tracking technologies on the official website of TransformWave® Ltd. This policy promotes transparency in how cookies are utilized, ensuring that users are informed about the types of data collected, the purposes for which it is used, and their rights regarding such data.
By adhering to this policy, TransformWave® Ltd. commits to operating in a manner that is secure, responsible, and fully compliant with all relevant Bulgarian and European Union data protection laws, including the General Data Protection Regulation (GDPR) and the ePrivacy Directive. The goal is to protect the privacy and personal data of users while ensuring the website functions effectively and delivers a seamless, user-friendly experience. This balance ensures data collection respects user autonomy and legal requirements without compromising the website’s performance and quality.
2. Scope
This policy applies to all users who access and interact with the TransformWave® Ltd. website (https://www.transformwave.com) and any other web platforms, applications, or digital services that are managed, operated, or owned by TransformWave® Ltd.
It governs all data collection, tracking, and storage activities conducted through cookies and similar technologies, such as web beacons, pixel tags, and local storage mechanisms. This includes cookies set directly by TransformWave® Ltd. (first-party cookies) as well as those set by external third-party providers integrated within our digital platforms (third-party cookies).
The scope of this policy covers all types of cookies, regardless of their purpose, including those used for essential site functionality, performance measurement, user preference storage, and marketing or advertising activities. It also addresses the collection, processing, retention, and user consent management related to the data gathered through these technologies.
3. Policy Statements
3.1. Use of Cookies
TransformWave® Ltd. uses cookies and similar tracking technologies to enhance user experience, improve website functionality, provide analytical insights, and support targeted marketing initiatives. These technologies enable us to remember user preferences, understand how visitors interact with our site, and deliver personalized content aligned with user interests.
For transparency and compliance, cookies used on our website are categorized as follows:
Strictly Necessary Cookies - These cookies are essential for the basic operation of the website. They enable core features such as secure access, navigation, and the management of user consent preferences. They do not require user consent and cannot be disabled through our cookie settings tool. Performance and Analytics Cookies - These cookies collect aggregated and anonymized data to help us understand how users interact with our website. The insights gained enable us to improve the structure, content, and performance of our online platforms. Functionality Cookies - Functionality cookies allow the website to remember user choices and provide enhanced, personalized features. These cookies ensure that users experience consistent and tailored interactions during future visits. Targeting or Advertising Cookies - These cookies are used to deliver content and advertisements that are more relevant to the user. They may also be used to measure the effectiveness of advertising campaigns and track user activity.
3.2. User Consent and Control
TransformWave® Ltd. is committed to transparency and user autonomy in the use of cookies and similar technologies. In compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws, we implement a cookie consent management system that enables users to make informed decisions about their data.
Upon a user’s first visit to our website, a cookie consent banner is displayed, clearly outlining the categories of cookies we use. This banner provides users with the option to: Accept all cookies Reject all non-essential cookies Customize their preferences by selecting specific cookie categories
We do not place any non-essential cookies (such as analytics or advertising cookies) on a user’s device without prior, informed consent. Users may revise or withdraw their cookie preferences at any time through our dedicated Cookie Settings interface, accessible from the website footer. Any changes to cookie settings are applied immediately, and previously set cookies that are no longer authorized will be removed from the user’s device where technically feasible.
All user consents, including the categories accepted or rejected and the time and date of the selection, are logged securely and stored in compliance with legal and regulatory requirements. This ensures traceability and supports accountability in data processing practices.
By giving users clear choices and persistent control over their data, TransformWave® Ltd. reinforces its commitment to privacy, trust, and legal compliance.
3.3. Cookie Transparency
TransformWave® Ltd. is committed to ensuring transparency in the use of cookies and tracking technologies on our website. To support this commitment, we maintain a comprehensive Cookie Declaration Table, which is publicly accessible on our website.
This table provides users with detailed information about each cookie currently in use, including: Cookie Name – the identifier used to store the cookie in the user’s browser.
Purpose – a clear explanation of what the cookie does and how it contributes to the functionality, performance, or personalization of the site. Category – the classification of the cookie (e.g., strictly necessary, analytics, functionality, advertising). Provider – whether the cookie is set by TransformWave® Ltd. (first party) or by an external service (third-party).
Duration– how long the cookie remains active on the user’s device (session- based or persistent).
Consent Requirement – whether the cookie requires prior user consent to be activated.
The Cookie Declaration Table is reviewed and updated regularly to reflect any changes in our use of cookies or updates introduced by third-party providers.
Users are encouraged to consult the table to stay informed about the data collected through cookies and how it is used.
This level of transparency empowers users to make informed choices about their personal data and reinforces our compliance with privacy regulations.
3.4. Third-Party Cookies and Data Sharing
TransformWave® Ltd. incorporates various third-party services into our website to enhance its functionality, provide detailed analytics, and support targeted marketing efforts. Consequently, certain cookies may be set and managed by these external providers rather than by TransformWave® Ltd. directly. These third-party cookies facilitate the collection of data for purposes including, but not limited to, analyzing site usage patterns, measuring user engagement, delivering personalized content, and optimizing advertising campaigns. Typical third-party services include analytics platforms, social media widgets, and advertising networks.
It is important to understand that these third-party providers operate independently under their own privacy and cookie policies, which dictate how data collected through their cookies is gathered, stored, used, and protected.
TransformWave® Ltd. does not control or influence these third parties’ data processing activities.
Therefore, we strongly encourage all users to review the privacy statements and cookie policies of these external providers to gain full insight into their data handling practices and the rights available to users concerning their personal information.
By continuing to navigate and interact with our website and consenting to the use of third-party cookies, users acknowledge and accept that their information may be shared with and processed by these external entities in accordance with their respective policies.
3.5. Data Retention and Expiration of Cookies
Each cookie deployed on TransformWave® Ltd.’s website has a predefined lifespan, which determines the duration for which it remains active on a user’s device: Session Cookies - These cookies are temporary and are automatically deleted once the user closes their browser. They are essential for managing session-related functionalities such as navigation and secure access during a browsing session. Persistent Cookies - These cookies remain stored on the user’s device for a set period defined by their expiration date, unless manually removed by the user. They enable the retention of user preferences and settings across multiple visits.
The retention periods for cookies vary depending on their category and function: Analytics Cookies - Retained for up to 12 months to allow for comprehensive analysis of user interactions and website performance over time. Functional Cookies - Stored for 6 to 12 months to ensure consistent user experience, remembering preferences and choices. Advertising Cookies - Retention can range from 30 days up to 13 months, depending on the specific advertising network or campaign requirements. Users maintain control over cookie data through their web browser settings, where they can view, block, or delete cookies as desired. Additionally, our Cookie Declaration Table, accessible on the website, provides detailed information on cookie types, retention periods, and management options.
TransformWave® Ltd. conducts regular audits of the cookies used on our website to ensure that data retention practices comply with privacy laws and that data is not held longer than necessary for the intended purposes.
4.Roles and Responsibilities
4.1. Management Ensure the implementation of this Cookie Policy across all company-owned websites. Promote awareness of cookie compliance among relevant departments. Enforce adherence to data protection regulations and oversee response to cookie-related incidents or audits.
4.2. Employees Understand and follow this policy when interacting with tools or services involving cookies. Report any suspected misuse of cookie-related data or unauthorized tracking tools. Collaborate with management and technical teams to uphold privacy standards.
4.3. Website Administrator / IT Team Implement and manage cookies through secure and compliant tools (e.g., tag management systems). Categorize cookies appropriately and update the Cookie Declaration Table as needed. Remove or disable deprecated or unauthorized cookies. Liaise with the COO on technical compliance.
4.4. Marketing and Communications Team Ensure cookies from marketing platforms (e.g., pixels, remarketing tags) are deployed only after consent.
Keep accurate records of all third-party marketing tools and their associated cookies. Work with Legal and IT departments to keep consent mechanisms and disclosures accurate and compliant.
4.5. COO Monitor compliance with cookie-related aspects of the GDPR and ePrivacy Directive. Review third-party data-sharing implications of cookie usage. Advise the company on appropriate consent models and privacy notices. Respond to data subject requests or regulatory inquiries related to tracking technologies.
5. Policy Access
This Cookie Policy is readily accessible to all employees, clients, and website visitors of TransformWave® Ltd. A certified physical copy is maintained by the Chief Operating Officer (COO). Additionally, a digital version of the policy is securely stored and accessible through the company’s internal document management system, ensuring convenient and controlled access for all employees at any time.